Ray Fisman

“Few people care that it took you three days to knit that ugly scarf; it’s still ugly and no one wants it. It doesn’t matter if the yarn is really expensive (since making it required someone else to do the work of hiking to the Andes to procure the fleece, which had to be washed, carded and”
― Ray Fisman, The Inner Lives of Markets: How People Shape Them – And They Shape Us

“Office reformers are pulled in two directions. They either follow Frederick Taylor (the father of scientific management) and the successive waves of management scientists who thought that with enough overhead cameras, spreadsheets, computing power, and analysis, they could “solve” the organization and its problems. Or they follow the dreamers of the 1970s and ’80s, who, inspired by the cybernetic-counterculture movement, thought that by getting rid of that same organizational infrastructure, they could free workers to reach their full potential by embracing chaos, complexity, new technology, or all three.”
― Ray Fisman, The Org: The Underlying Logic of the Office