Brian Klapper

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Brian Klapper

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Brian Klapper is the President and Founding Partner of The Klapper Institute. He is an internationally recognized expert in operational and cultural corporate transformation. Brian has worked with global companies in a variety of sectors including: financial services, consumer products, manufacturing, food service, utilities, retail, and healthcare. While Brian's experience spans all elements of the value chain, as well as all customer touch points, his work primarily focuses on helping his clients create a culture of Execution Excellence.

Prior to founding The Klapper Institute, Brian was a Partner in the Financial Services practice of Oliver Wyman/Mercer Management Consulting (formerly Strategic Planning Associates). His clients have inclu
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Best Advice: Invest in Relationships in All Directions


I spent 14 years as a professional at Goldman Sachs. I was hired as an analyst, then became a trader, then a desk manager, and in 1996 I became the youngest woman and first female trader to be made a partner of the firm. Over those years I had the good fortune of receiving some great career advice, but the most useful advice did not come from a person, but instead came from a process: Goldman’s p

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Published on March 06, 2014 03:35
Average rating: 3.89 · 9 ratings · 1 review · 2 distinct works
Q-Loop

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3.89 avg rating — 9 ratings — published 2013 — 9 editions
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Q-Loop: The Art & Science o...

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