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Jeff Conklin
More books by Jeff Conklin…
“Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them. Laurence J. Peter (Peter’s Almanac, entry for 24 September 1982)”
― Dialogue Mapping: Building Shared Understanding of Wicked Problems
― Dialogue Mapping: Building Shared Understanding of Wicked Problems
“To function in such a hierarchy often means to collude in systematic denial of the complex and ill-structured dynamics of wicked problems, a phenomenon dubbed ‘skilled incompetence’ by Chris Argyris (e.g.”
― Dialogue Mapping: Building Shared Understanding of Wicked Problems
― Dialogue Mapping: Building Shared Understanding of Wicked Problems
“hierarchical authority could always be used to sort out the hardest parts. Now, in the ‘knowledge workforce,’ more democratic models of decision making are being used.”
― Dialogue Mapping: Building Shared Understanding of Wicked Problems
― Dialogue Mapping: Building Shared Understanding of Wicked Problems
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