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Simon Robinson

Goodreads Author

Website

http://www.holonomics.co

Genre

Business, Nonfiction, Science

Member Since

January 2017

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With three decades of experience in customer experience design, Simon is an internet pioneer and award-winning innovator, having co-founded British Telecom’s Genie Internet, the world’s first mobile internet portal, and contributing to the design and launch of the world’s first smart phones. He is the CEO (Worldwide) of Holonomics, co-founder of the Deep Tech Network, a Harvard Business Review author, and coauthor of Deep Tech and the Amplified Organisation, Customer Experiences with Soul: A New Era in Design and Holonomics: Business Where People and Planet Matter. Simon is respected globally for his contributions to customer experience strategy and Deep Tech, having created numerous design methods and frameworks such as the New 4Ps and the ...more

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Simon Robinson’s books

Average rating: 3.94 · 211 ratings · 20 reviews · 96 distinct works

	Professional C# 3.43 avg rating — 63 ratings — published 2001 — 13 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Year with Rudolf Nureyev 4.40 avg rating — 40 ratings — published 2013 — 4 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Holonomics: Business Where People and Planet Matter by Simon Robinson (Goodreads Author), Maria Moraes Robinson, Satish Kumar (Foreword) 4.21 avg rating — 24 ratings — published 2014 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	There's Not an App for That: Mobile User Experience Design for Life by Simon Robinson (Goodreads Author), Gary Marsden, Matt Jones really liked it 4.00 avg rating — 9 ratings — published 2014 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Deep Tech and the Amplified Organisation: How to elevate, scale and amplify your business through the New 4Ps of platforms, purpose, people and planet by Simon Robinson (Goodreads Author), Igor Couto, Maria Moraes Robinson 4.38 avg rating — 8 ratings — published 2021 — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Wait For The Ricochet by Simon Robinson (Goodreads Author), Stephen Clare it was amazing 5.00 avg rating — 6 ratings — published 2013	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	The Spirituality of Responsibility: Fethullah Gulen and Islamic Thought it was amazing 5.00 avg rating — 5 ratings — 5 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Customer Experiences with Soul: A New Era in Design by Simon Robinson (Goodreads Author), Maria Moraes Robinson 4.17 avg rating — 6 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Designing Customer Experiences with Soul: How to Build Products, Services and Brands that People Genuinely Love by Simon Robinson (Goodreads Author), Maria Moraes Robinson 4.50 avg rating — 4 ratings — 3 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars
	Spirituality, Ethics and Care 4.33 avg rating — 3 ratings — published 2007 — 9 editions	Error rating book. Refresh and try again. Rate this book Clear rating 1 of 5 stars 2 of 5 stars 3 of 5 stars 4 of 5 stars 5 of 5 stars

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“Many people are so comfortable and rooted in this way of knowing reality that they are unable to engage in any meaningful dialogue, being so sure of the ‘facts’, and that their version of ‘reality’ is the true one and nothing else possibly could be.”
― Simon Robinson, Customer Experiences With Soul: A New Era In Design

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“The soul in customer experiences with soul is the essence of a business and we encounter the essence through each and every part, be it product, service, advertisement, interface or personal interaction we have with the organisation. For this reason the term ‘customer experience’ refers not only to the interaction our paying customers have with our products, services and brands, but also to every single interaction inside the business between colleagues, employees, suppliers, shareholders and contractors, and every interaction between those who work for a business and who are representing the business, and every person who comes into contact with the business. Every single one of us has our own personal customer experience which we project and for which we have to take full responsibility.”
― Simon Robinson, Customer Experiences With Soul: A New Era In Design

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“Living the human values allows us to more fully understand the underlying reasons for someone’s behaviour and why that person is acting in any particular way. When you live the human values, you can see more about a situation. If someone manifests behaviour in a way which we do not expect and our lives do not have the grounding which the human values provide, we do not know what to do or how to respond.”
― Simon Robinson, Customer Experiences With Soul: A New Era In Design

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