Duplicate author profile and other issues > Likes and Comments

Good morning,

If someone with a bit of patience could read this, I'd greatly appreciate it.

I have updated my cover art with KDP (my kindle edition) and IngramSpark (physical copies) but cannot get Amazon to update the cover image for the soft cover. The cover images on Goodreads are also the old ones.

It is not possible to purchase the cover that shows on the book's main page. IngramSpark recommended that I republish the soft cover under a new ISBN to fix the issue, but somehow Amazon has kept the same outdated cover and linked it to the new soft cover.

But now that I've published a new soft cover, there's a duplicate author profile for D.A. Masiero. It won't allow me to claim the new book or link the editions.

I need all four editions of "The Chains of Malice" to be combined into one listing, and for the cover art to be updated to reflect the most recent art.

I've heard conflicting information on whether or not I need a new ISBN for a new cover. Ingram allowed me to change the cover without a new ISBN and said it would be updated through Amazon but it hasn't worked for every edition.

Any advice or help would be greatly appreciated.

I have moved the stray edition. Please correct the format of your name on Amazon to avoid this issue in future.

We cannot update Kindle covers until they are updated on Amazon.

Thank you so much for your quick response.

The Kindle edition does have the updated cover and is displayed as such on the storefront (the red cover is the right one). I'm unsure why it hasn't linked with Goodreads.