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If the essential task of middle managers is reinvention, when is that task to be carried out? The answer is, during time that is not used up directing day-to-day business. The fact that managers have time on their hands (i.e., their operations tasks take up less than eight hours per day) gives them time for reinvention. The extra time is not waste, but slack. Without it they could function in only their operational roles. Reinvention would be impossible because the people who could make it happe
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― Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency
― Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency
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People want to feel that you can lead them to victory. And often times that is a measure of competence - people are looking for cues, signs, indications, and proof of your level of competence.
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― Business Leadership: The Key Elements
― Business Leadership: The Key Elements
