Operations


The Goal: A Process of Ongoing Improvement
The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win
Clockwork: Design Your Business to Run Itself
Execution: The Discipline of Getting Things Done
Lean Thinking: Banish Waste and Create Wealth in Your Corporation
Working Backwards: Insights, Stories, and Secrets from Inside Amazon
High Output Management
The Checklist Manifesto: How to Get Things Right
Scaling Up: How a Few Companies Make It...and Why the Rest Don't (Rockefeller Habits 2.0 Revised Edition)
It's Not Luck
The Search
The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations
Toyota Production System: Beyond large-scale production
Operations Management
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
Shamail Aijaz
“ Policies give direction, SOPs create motion, and guidelines allow wisdom to flow between the two. ”
― Shamail Aijaz, Standard Operating Excellence: The Complete Guide to Building, Implementing, and Mastering SOPs

“ Note that there is not a focus on eliminating failures. Systems without failures, although robust, become brittle and fragile. When failures occur, it is more likely that the teams responding will be unprepared, and this could dramatically increase the impact of the incident. ”
― Laine Campbell, Database Reliability Engineering: Designing and Operating Resilient Database Systems

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