Quality


Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values (Phaedrus, #1)
Out of the Crisis
The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
Quality Is Free: The Art of Making Quality Certain
Juran's Quality Handbook (McGraw-Hill International Editions: Industrial Engineering Series)
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Quality Management in Hospitals
The Essential Deming: Leadership Principles from the Father of Quality
Pride and Prejudice
Quality Toolbox
Circe
The Night Circus
The Goal: A Process of Ongoing Improvement
The New Economics for Industry, Government, Education
1984
Robert M. Pirsig
Care and Quality are internal and external aspects of the same thing. A person who sees Quality and feels it as he works is a person who cares. A person who cares about what he sees and does is a person who’s bound to have some characteristic of quality.
Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values

R. Buckminster Fuller
I am enthusiastic over humanity’s extraordinary and sometimes very timely ingenuity. If you are in a shipwreck and all the boats are gone, a piano top buoyant enough to keep you afloat that comes along makes a fortuitous life preserver. But this is not to say that the best way to design a life preserver is in the form of a piano top. I think that we are clinging to a great many piano tops in accepting yesterday’s fortuitous contrivings as constituting the only means for solving a given problem.
Richard Buckminster Fuller

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