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Quality takes time and reduces quantity, so it makes you, in a sense, less efficient. The efficiency-optimized organization recognizes quality as its enemy. That's why many corporate Quality Programs are really Quality Reduction Programs in disguise.
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― Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency
― Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency
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Airlines that buy the Boeing 737 Max are showing commitment to a product that is known to have dangerous quality control issues and disrespect to their customers.
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This group is for people who are interested about quality related books, conserning topics like …more
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