![The Certified Six Sigma Yellow Belt Handbook. With (CD ROM) [Hardcover] [Jan 01, 1900] by Govind Ramu (Author)](https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1486307933l/34120006._SX318_.jpg)
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When everything is a priority, nothing is a priority.
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― The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
― The Outstanding Organization: Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
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Customer satisfaction is the key determinant of quality. If a product satisfies the customer or meets the customer's specifications, then it is acceptable. Otherwise, it is defective in some way. To define the quality of any product, one must fully understand customer needs and specifications.
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― Six Sigma for Business Excellence
― Six Sigma for Business Excellence
I have setup this group to discuss books around the Continuous Improvement particularly Lean, Si…more
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Lean Facilitators
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For individuals who read and practice process improvement. Suggest books and review them.
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last active 11 years ago
