4.07 avg rating — 82,350 ratings

"Learning to have crucial conversations is a life-skill and this book is the best in articulating the why, what and how. A book I re-read annually."

4.16 avg rating — 823,087 ratings

"This book was life-changing for me. It sets the fundamentals with which I navigate my life with greater simplicity and purpose. I consider this one of the must-reads "

4.30 avg rating — 21,371 ratings

"Found this to be a dry book initially, but this definitely helped me to comprehend the concept of management when I first tried to become one 20 years back. The Breakfast factory analogy is one i remember fondly."