“But charm is not only being soft-spoken, relaxed, and at ease; it's wanting to be a giver. Wanting to be a good listener. Responding, communicating, having a genuine interest in people. It's having a good memory for amusing things so that you're a happy person to be with. Charm is grace — graciousness. And it all has to be real — good manners and good manners of the heart. Charm is a touch of magic. Try to make it a part of your way of life.”