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“The bigger your project becomes, the harder it is to keep the innovation you had in the beginning of your project. Suddenly you have to consider hundreds of different use-cases . . . . Once you pass a few thousand active users, you’ll notice that helping your users takes more time than actually working on your project. People submit all kinds of issues, most of them aren’t actually issues, but feature requests or questions.84”

Nadia Eghbal, Working in Public: The Making and Maintenance of Open Source Software
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Working in Public: The Making and Maintenance of Open Source Software Working in Public: The Making and Maintenance of Open Source Software by Nadia Asparouhova
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