“Just in time to pick up the shells after the shoot-out is over, I'm sure. I've known a few analysts and number crunchers. You work with paper, computers, pore over printouts-charts, graphs, scatter plots but you don't deal with people. You're more comfortable with bits and bytes,"

Caston tilted his head. "John Henry did beat the steam drill once. Maybe you were sleeping in when the information age dawned. Today, technology spans borders. It watches. It hears. It registers patterns, small statistical perturbations, and if we're willing to pay attention--"
"It can hear, but it can't listen. It can watch, but it can't observe And it sure as hell can't converse with the men and women we've got to deal with. There's no substitute for that, goddammit.”