“Here are the surprising truths that have been hidden by our desire for those perfect outcomes, the ones industrial recipes promise but never quite deliver: Skill is not the same as talent. A good process can lead to good outcomes, but it doesn’t guarantee them. Perfectionism has nothing to do with being perfect. Reassurance is futile. Hubris is the opposite of trust. Attitudes are skills. There’s no such thing as writer’s block. Professionals produce with intent. Creativity is an act of leadership. Leaders are imposters. All criticism is not the same. We become creative when we ship the work. Good taste is a skill. Passion is a choice.”