“You must want to change. That’s the starting point. You must want to be a leader and make a lasting positive impact on lives. You must want to grow the division or company. You must be able to see an incredible power that will be unleashed if you become a better people manager. That’s the start. Without this foresight and motivation, you can attend as many leadership development programs and read as many self-help books as you want but they won’t move the needle.”