“When we think that something is going to bring us pleasure, we don’t know what’s really going to happen. When we think something is going to give us misery, we don’t know. Letting there be room for not knowing is the most important thing of all. We try to do what we think is going to help. But we don’t know. We never know if we’re going to fall flat or sit up tall. When there’s a big disappointment, we don’t know if that’s the end of the story. It may be just the beginning of a great adventure.”