“Visitors are informed, but what do they feel? I can't find the warmth of Versailles in such blandness, and I don't think tourist come here in search of information at all. The bus-loads of Japanese tourists and honest grandmothers don't visit the Queen's bedroom to learn about the particular type of canopy bed she slept in or the sort of wood it is made from; they come to relive a moment in the queen's life.”