“While focused RPA implementations eventually exhausted their opportunities for marginal efficiency gains, agentic AI injects new momentum into problem-solving by introducing decision velocity—i.e., the ability to sense context, evaluate options, and act autonomously across multiple systems in near real time, without waiting for human handoffs at each step—coordinating multiple levers in a largely autonomous way. This new momentum has already translated into impressive double-digit cost savings for large organizations, as shown earlier, across their most important middle- and back-office processes.”