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Daniel Goleman

“In Japan, I learned the hard way that the moment of exchanging business cards signals an important ritual. We Americans are prone to casually pocketing the card without looking, which there indicates disrespect. I was told you should take the card carefully, hold it in both hands, and study it for a while before putting it away in a special case”

Daniel Goleman, Focus: The Hidden Driver of Excellence
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Focus: The Hidden Driver of Excellence Focus: The Hidden Driver of Excellence by Daniel Goleman
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