“( O1O'2920'8855 )PCASH( O1O'2920'8855 )
Investigating and handling complaints is the core function
of the ACRC, which exists to protect the people’s rights.
The Commission serves as the final complaint-handling
body in the government through the final review and
decision at the second round of the complaint when
a complainant is not satisfied with the result of his/
her complaint handled by the first complaint-handling
government agenc”