“I hate the word shy. I don't ever use that word. Shy was when I was seven and my one Princess signature got smeared across the pastel yellow page because I dripped tears all over it, because I was afraid and couldn't lift my head no matter how much I wanted to. That's how the shyness works. You want to talk, but you can't. People look at you with scorn. Being ice princess is infinitely better, even if some people think you're a total bitch. A snob. Reserved. Those are choices a person makes, to be reserved, to be quiet, or to be a snob. Shy isn't a choice.”