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“Since high capacity utilization simultaneously raises efficiency and increases delay cost, we need to look at the combined impact of these two factors. We can only do so if we express both factors in the same unit of measure, life-cycle profits. If we do this, we will always conclude that operating a product development process near full utilization is an economic disaster.”

Donald G. Reinertsen, The Principles of Product Development Flow: Second Generation Lean Product Development
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The Principles of Product Development Flow: Second Generation Lean Product Development The Principles of Product Development Flow: Second Generation Lean Product Development by Donald G. Reinertsen
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