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Chris Skinner

“if you wanted to talk to a human, there would be a remote advisor video terminal for access to advice and, if you wanted to talk face-to-face with a human, the bank would offer an appointment making facility that would enable someone from the bank to visit the customer either at home or at work.”

Chris Skinner, Digital Bank: Strategies to launch or become a digital bank
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Digital Bank: Strategies to launch or become a digital bank Digital Bank: Strategies to launch or become a digital bank by Chris Skinner
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