“leader should not “walk around on eggshells, saying, ‘Geez, how are you today? Isn’t it nice you could make it to work today? It’s so great that you can come.’ Hey, we’re getting paid for this, right? So I expect everybody to do their best all the time. I expect them to do their job: If they do their job, and they do their best all the time, they don’t have any problem with me at all. But if they don’t do their best, then they do have a problem with me.” Technical”