“Take the initiative with deliberate steps to be a polite person:

1. Say please when you are making a request or asking for help.
2. Say thank you when a person has said or done something kind or at your request.
3. Ask permission before borrowing something that’s not yours.
4. Hold doors open for the next person coming through.
5. Offer a helping hand before being asked.
6. Let the people exiting an elevator step out before you step in.
7. Be kind to people who are in service positions.
8. Keep your negative opinions close to your vest and out of earshot where your words might hurt or offend.”