“In a nutshell:  Six ways to make people like you Principle 1:  Become genuinely interested in other people. Principle 2: Smile. Principle 3:  Remember that a person’s name is to that person the sweetest and most important sound in any language. Principle 4:  Be a good listener.  Encourage others to talk about themselves. Principle 5:  Talk in terms of the other person’s interests. Principle 6:  Make the other person feel important—and do it sincerely.”