“They were raised as part of a “trophy generation,” recognized for the act of participation rather than the level of performance, getting medals and lavish praise just for completing the race. The parenting philosophy that governed their early years—build self-esteem above all—conspires to deliver the same artificial feedback loops as most social networks: persuading the individual that the ordinary moments of their lives are actually of extraordinary value. Those who enter the workplace with this mindset often find that reality bites hard. And so do their bosses.”