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“In complex systems, after all, it is very hard to foresee or predict the consequences of presumed causes. So it is not the consequences that we should be afraid of (we might not even foresee them or believe them if we could). Rather, we should be weary of renaming things that negotiate their perceived risk down from what it was before.”

Sidney Dekker, Drift into Failure: From Hunting Broken Components to Understanding Complex Systems
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Drift into Failure: From Hunting Broken Components to Understanding Complex Systems Drift into Failure: From Hunting Broken Components to Understanding Complex Systems by Sidney Dekker
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