Shana Hern > Shana's Quotes

“You get what you tolerate.”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“Our work, our relationships, and our lives succeed or fail one conversation at a time. While no single conversation is guaranteed to transform a company, a relationship, or a life, any single conversation can. Speak and listen as if this is the most important conversation you will ever have with this person. It could be. Participate as if it matters. It does.”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“Remember that what gets talked about and how it gets talked about determines what will happen. Or won't happen. And that we succeed or fail, gradually then suddenly, one conversation at a time.”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

“Do you view your relationship as something to be endured for the sake of the kids, or because you don’t want to be alone, or because you don’t think you could do better?  Or do you view your relationship, even with its imperfections, as a worthwhile work in progress?  How would your view influence how you interact with your partner, what you do, what you say?  What results would those interactions produce?”
― Susan Scott, Fierce Love: Creating a Love that Lasts---One Conversation at a Time

“Seeking out people with different views, different perspectives, different ideas is often challenging, because it requires us to set aside judgment and open our minds. But we have to remind ourselves that to get beyond where we are, where I believe most of us are, we would all be be well served to choose our music carefully, to stop talking and listen to one another.”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

“I have not yet witnessed a spontaneous recovery from incompetence.”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“Once you achieve intimacy and connection, I predict that innovation, partnership, execution and success won't be far behind.”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

“People feel disrespected when they show up and others don't. The message received is that those who arrive late value their own time more than that of their colleagues.”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

“If you are open, vulnerable, disclosing, more likely than not it will be reciprocated and walls will come down.”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

“Burnout…occurs because we’re trying to solve the same problem over and over.”
― Susan Scott

“Disclosing my real thoughts and feelings is risky. Disclosing what I really think and feel frees up energy and expands possibilities. Most people can’t handle the truth, so it’s better not to say anything. Though I have trouble handling the truth sometimes, I’ll keep telling it and inviting it from others. It’s important that I convince others that my point of view is correct. Exploring multiple points of view will lead to better decisions. I will gain approval and promotions by exchanging my personal identity for my organization’s identity. My personal identity will be expanded as my colleagues and I exchange diverse points of view. Reality can’t be changed. There’s no point in fighting it. Perhaps we can change reality with thoughtful conversations. As an expert, my job is to dispense advice. My job is to involve people in the problems and strategies affecting them. I’ll keep my mouth shut; this is a job for the experts. My point of view is as valid as anyone else’s. I need to ignore what I’m feeling in my gut; just put my head down and do my job. I know what I know, and what I know, I need to act on. Let’s”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“In Henry David Thoreau’s Walden, written during his year in a one-room cabin with few possessions, is this quote: “The cost of a thing is the amount of what I will call life that is required to be exchanged for it, immediately or in the long run.”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“leave this conversation with”
― Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

“The truth will set you free - but first it may thoroughly irritate you.”
― Susan Scott

“What is needed now is for leaders to become more open, more flexible, less egoistic and less hypocritical. We must loosen our death grip on whatever we believe to be the truth simply because it is how we want the truth to look. We must be honest with ourselves and invite honesty from others.”
― Susan Scott, Fierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today

“We realize the importance of our voices only when we are silenced.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“Education is education. We should learn everything and then choose which path to follow." Education is neither Eastern nor Western, it is human.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“One child, one teacher, one book, one pen can change the world.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“The extremists are afraid of books and pens, the power of education frightens them. they are afraid of women.”
― Malala Yousafzai

“If one man can destroy everything, why can't one girl change it?”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“When the whole world is silent, even one voice becomes powerful.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“My mother always told me," hide your face people are looking at you." I would reply," it does not matter; I am also looking at them.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“Once I had asked God for one or two extra inches in height, but instead he made me as tall as the sky, so high that I could not measure myself.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“With guns you can kill terrorists, with education you can kill terrorism.”
― Malala Yousafzai

“I don't want to be thought of as the "girl who was shot by the Taliban" but the "girl who fought for education." This is the cause to which I want to devote my life.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“Life isn't just about taking in oxygen and giving out carbon dioxide.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“I told myself, Malala, you have already faced death. This is your second life. Don't be afraid — if you are afraid, you can't move forward.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“Let us pick up our books and our pens,” I said. “They are our most powerful weapons. One child, one teacher, one book and one pen can change the world.”
― Malala Yousafzai, I Am Malala: The Story of the Girl Who Stood Up for Education and Was Shot by the Taliban

“I don't want revenge on the Taliban, I want education for sons and daughters of the Taliban.”
― Malala Yousafzai

“In Pakistan when women say they want independence, people think this means we don’t want to obey our fathers, brothers or husbands. But it does not mean that. It means we want to make decisions for ourselves. We want to be free to go to school or to go to work. Nowhere is it written in the Quran that a woman should be dependent on a man. The word has not come down from the heavens to tell us that every woman should listen to a man.”
― Malala Yousafzai, I Am Malala: The Girl Who Stood Up for Education and Was Shot by the Taliban