“What I discovered was that senior executives often presided. They organized work, then waited to review it when it was done. You were a worker early in your career, but once you climbed to the top, your role was to preside over a process. Well, my kind of executives dig into the details, work the problems day to day, and lead by example, not title. They take personal ownership of and responsibility for the end result. They see themselves as drivers rather than as a box high on the organization chart.”
―
Louis V. Gerstner Jr.,
Who Says Elephants Can't Dance?: Leading a Great Enterprise Through Dramatic Change