Public Librarians discussion
Weirdness at the Reference Desk
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Rebecca
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May 07, 2013 02:53PM

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But my all-time favorite remains the woman who wanted to know if you can buy diapers for pet chickens.
You can.



"Do you have any books based on the Harry Potter movies?"
I just had to ask the woman (a fully grown woman with a child in tow) what she meant, hoping she was looking for something with film stills or trivia. No, she simply did not know that Harry Potter was a book series before it was a movie. @_@


Also, this message at 1 AM on a Sunday morning: "I have a very urgent question for the Reference desk. If you smoke too much, is it possible for your teeth to fall out?"
And then there was the patron who called the library to ask me (yes, he asked for me - by name - on the answering machine) to bail him out of jail.



We are having a food drive for a local shelter. Someone saw the sign and said "can you eat this peanut butter on wheat bread or is it just white bread?" This happened not ten minutes ago.


The worst one for me so far was when I logged a woman onto the computer and showed her the timebar and said she had 58 minutes. She looked at me and said "how long is that?"
I died inside and then replied "about an hour," and walked away.
It takes a lot to beat that for me.



I'll never forget the people who came in looking for the blue book. No author, title, or subject. Not even an idea of the cover image.
Once I got smart-mouthed with an older woman and asked if I could interest her in a lovely shade of brown since we were fresh out of blues. It went over surprisingly well. I sold her Clan of the Cave Bears. lol


Yes--but there's nothing like the triumph when they come out with just a few bits of the story and I managed to figure out which book they mean!
I have to say I love Amazon's search engine. While our library catalog insists on everything being exact, Amazon seems to be a mind reader, and if you get within about 10 miles of the correct title it pulls it up. I've pulled some great rabbits out of the hat that way.


I've wondered. They have totally replaced Books In Print. Anyone remember those?


I learned about it in college, I think, or maybe grad school, hunting for references :)

...
We have two floors. The buttons in the elevator are (1) and (2). !


Sex and chocolate? Not sure. I've never felt the pull to gamble! That sounds like a case where a referral to a different kind of help desk might be in order!




Well, we all have our days!
I haven't had any really fun questions for quite a while :(