Leadership and Management discussion

Looking for early reviewers of Hospitalicology: The Science of Great Hospitality

Hi everyone,

I’m inviting Goodreads members to read and review my new book, Hospitalicology by M. Jones. It blends psychology, sociology, anthropology, consumer behaviour, marketing psychology, and workplace psychology to truly help hotels design guest journeys people love, build motivated teams, and price with confidence.

What the book is about

Most hotels react to problems. Hospitalicology shows how to design for success instead. You will learn how to identify the real job to be done guests hire your property for, create experiences that satisfy autonomy, competence and relatedness, reduce friction with clear journey design, set honest expectations that match delivery, and link perceived value to pricing and forecasting you can defend.

Who it is for

Hotel managers, GMs, owners, educators, students of hospitality, service designers, and anyone who enjoys applied behavioural science in real-world settings.

What I am offering

A free digital ARC for a fair and honest review.

How to request an ARC

Comment below or message me with your preferred format (PDF or ePub).

If you review

Please post your review on Goodreads. If you are willing, cross-post on Amazon and your blog or socials too. Honest opinions are welcomed. If you include spoilers, please tag them. Please disclose that you received a review copy.

Suggested review prompts (optional)

What felt most practical or immediately usable. A concept that changed how you think about guest experience. One tool or checklist you would recommend to a colleague. Who you think would benefit most from the book.

Where to find it

You can also see it on Amazon

Thank you for considering this. I’m excited to hear your thoughts and learn from your perspectives.