Petition for better goodreads updates discussion
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EMAIL TEMPLATE TO SEND TO SUPPORT
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IF EVERYONE COULD SEND THIS EMAIL TO GOODREADS SUPPORT OR COSTUMER SERVICE.
Mod
I hope this message finds you well. I'm reaching out because of the recent update of the removal of private messages and outside links and images.
Direct messages are an essential component of the social aspect of Goodreads and removing them will leave many people unable to communicate with their friends and overall affect peoples' usage of this platform. Goodreads stands out from other book tracking apps because of how easy it is to connect with other people and form new friendships and so l believe that removing this feature leaves Goodreads with much to lose in terms of user satisfaction and overall usage.
With that being said, as someone who has been regularly using this platform for x years, I have no wish to move to a different platform. I urge you to reconsider this change and not only keep direct messages open between individual members, but improve several features that have been a source of user dissatisfaction for a long time. I believe that these actions will not only provide a more enjoyable experience for users but increase usage of the platform in the knowledge that our requests are being considered.
Thank you for your
[your name]
Mod
Support: support@goodreads.com
Communications: press@goodreads.com
There's a good chance that sending the same email over and over again will mean that it'll end up auto sorted to Please keep that in mind.
The Goodreads support inbox may show that it’s full,
If so please email Amazon directly.
Mod
This topic has been frozen by the moderator. No new comments can be posted.
I hope this email finds all of you well. I'm here to express concern over the new update and messages you have sent.
You're taking away the DMS. The main form of communication on Goodreads. I, and fellow members of the app, protest this act. We ask of you to not get rid of DMS. Your main point of getting rid of DMS, is to keep the app and site safe, and I get that, but surely, there are other ways to keep the app safe.
Such as:
- Banning suspicious accounts.
- Taking a look into reported accounts.
- Making accounts created by minors private.
And etc. I'm sure you admins are more than capable of coming to a solution that doesn't include taking away our rights to communicate with fellow readers. As Goodreads is a form of social media where people communicate with each other regarding books. And taking our forms of communication will only result in people leaving the app and looking for better alternatives. And I am positive, that the admins of the app want to make this app as alive as possible, and make it the best app for book lovers. And by taking our rights to communicate with fellow readers away, does not make it the best app for book lovers. We humbly ask you to keep the PMS as they are an important form of communication for fellow readers, as they not only help us communicate with each other, but they help us create new friendships, and have buddy reads.
Thank you so much. I hope that you take our concerns into account.
Sincerely,
The Goodreads Community.
'The petition for a better Goodreads group.'