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Anyone Planning on Contacting Goodreads Support?

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message 1: by Manybooks (new)

Manybooks | 42 comments Mod
I was originally going to contact Support, but considering how annoyed I am at present, I am going to wait because I also do not want to get my account deleted.


message 2: by Lisa (new)

Lisa Vegan (lisavegan) | 10 comments No, but I did sign the petition.

https://www.change.org/p/urge-goodrea...

I actually got a response from Goodreads when I reported a pm and a comment on a review. I did that for the first time in ages. I usually don't bother anymore since I'm not used to true responses from them.


message 3: by Lesle (new)

Lesle | 6 comments Manybooks one person did and they got the message sent out to everyone as the response. That is how she figured it was not a scam.


message 4: by Cynda (new)

Cynda | 4 comments I signed the petition and donated my bit.


message 5: by Manybooks (new)

Manybooks | 42 comments Mod
Lisa wrote: "No, but I did sign the petition.

https://www.change.org/p/urge-goodrea......"


One of the reasons why the PMs are supposedly being gotten rid of is because of spamming etc. And while I certainly have had some issues with spam PMs in the past, I do wish that Goodreads staff could find another way of dealing with this that did not involve getting rid of PMs.


message 6: by Manybooks (new)

Manybooks | 42 comments Mod
Lesle wrote: "Manybooks one person did and they got the message sent out to everyone as the response. That is how she figured it was not a scam."

Thanks, I guess this seems to be a done deal so to speak, sigh.


message 7: by Laura (new)

Laura (apenandzen) | 3 comments Petition signed! Thank you Lisa. We need to share this link out.


message 8: by Lisa (new)

Lisa Vegan (lisavegan) | 10 comments I recently got spam but got it in a pm AND in a comment on one of my reviews. Getting rid of pms will not get rid of spam. The site has. enough money for staff to take action when spam is reported.


message 9: by Ivonne (new)

Ivonne Rovira (goodreadscommiss_ivonne) | 10 comments Cynda wrote: "I signed the petition and donated my bit."

Me, too.


message 10: by Ivonne (new)

Ivonne Rovira (goodreadscommiss_ivonne) | 10 comments Lisa wrote: "I recently got spam but got it in a pm AND in a comment on one of my reviews. Getting rid of pms will not get rid of spam. The site has. enough money for staff to take action when spam is reported."

Be fair! Jeff's $55 million wedding in Italy really put a hole in his bank account!


message 11: by Manybooks (new)

Manybooks | 42 comments Mod
Ivonne wrote: "Lisa wrote: "I recently got spam but got it in a pm AND in a comment on one of my reviews. Getting rid of pms will not get rid of spam. The site has. enough money for staff to take action when spam..."

Ha, ha, ha (but also kind of sad)!


message 12: by Melindam (last edited Dec 02, 2025 08:42PM) (new)

Melindam | 4 comments Ivonne wrote: "Be fair! Jeff's $55 million wedding in Italy really put a hole in his bank account!"

I signed and donated to the petition, but it seems it was for the wrong cause.
Shall we set one up for Jeff and donate to him, instead?


Bren fall in love with the sea. | 3 comments Ivonne wrote: "Lisa wrote: "I recently got spam but got it in a pm AND in a comment on one of my reviews. Getting rid of pms will not get rid of spam. The site has. enough money for staff to take action when spam..."
😂
That's great.


message 14: by Melindam (last edited Dec 02, 2025 10:17PM) (new)

Melindam | 4 comments I also left comments under GR's posts on FB and insta and one of my friends posted on Twitter about it and tagged GR.

Of course! they are keeping mumm about this drastic change on their social channels.


message 15: by Cecily (last edited Dec 02, 2025 11:47PM) (new)

Cecily | 2 comments Manybooks wrote: "I do wish that Goodreads staff could find another way of dealing with this that did not involve getting rid of PMs..."

The obvious - and easy - solution would be to enforce the setting that you could only get DMs from people you'd accepted a friend request from.

So there's another reason: quash the social side.


message 16: by Betsy (new)

Betsy Robinson (betsy_robinson) | 1 comments I just got the same message from GR on my regular email--about discontinuing DMs.

I replied that I think this is a terrible idea and why. I also mentioned that a better option would be only to allow friends to exchange DMs as I have received scammer messages which is annoying--but no reason to kill the function. So I've responded twice: to this email and to the DM about the messaging.


message 17: by Manybooks (new)

Manybooks | 42 comments Mod
Cecily wrote: "Manybooks wrote: "I do wish that Goodreads staff could find another way of dealing with this that did not involve getting rid of PMs..."

The obvious - and easy - solution would be to enforce the s..."


I already have messages only from friends (but when I send a broadcast message as a moderator, it seems to trump my settings, so this can get annoying and cause some authors to get a bit pushy).


message 18: by Lisa (new)

Lisa Vegan (lisavegan) | 10 comments Ivonne wrote: "Be fair! Jeff's $55 million wedding in Italy really put a hole in his bank account! "

Ha! :-(


message 19: by Lisa (new)

Lisa Vegan (lisavegan) | 10 comments Cecily wrote: "The obvious - and easy - solution would be to enforce the setting that you could only get DMs from people you'd accepted a friend request from.

So there's another reason: quash the social side."


Cecily, Yes, this is it! I wouldn't be surprised if in the future they do away with comments and even likes on reviews.


message 20: by Ivonne (new)

Ivonne Rovira (goodreadscommiss_ivonne) | 10 comments Lisa wrote: "Cecily, Yes, this is it! I wouldn't be surprised if in the future they do away with comments and even likes on reviews."

Let me begin by saying I don't know anything; however, they allow likes on Amazon, so I suspect that will survive here.


message 21: by Lisa (new)

Lisa Vegan (lisavegan) | 10 comments Ivonne wrote: "Let me begin by saying I don't know anything; however, they allow likes on Amazon, so I suspect that will survive here. "

That is true and you might be right. I'm not as sure about comments though. They don't care about member friendships or communication. I still think there is a possibility they will let the site fold, just as they did with Shelfari and others. It might depend on how useful they think the site is for getting sales.


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