Pamela Willis

“But therein lies the paradox: Speaking out and being “real” are not necessarily virtues. Sometimes voicing our thoughts and feelings shuts down the lines of communication, diminishes or shames another person, or makes it less likely that two people can hear each other or even stay in the same room. Nor is talking always a solution. We know from personal experience that our best intentions to process a difficult issue can move a situation from bad to worse. We can also talk a particular subject to death, or focus on the negative in a way that draws us deeper into it, when we’d be better off distracting ourselves and going bowling.”
― Harriet Lerner, The Dance of Connection: How to Talk to Someone When You're Mad, Hurt, Scared, Frustrated, Insulted, Betrayed, or Desperate