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Chip Heath
“So, a good process for making your ideas stickier is: (1) Identify the central message you need to communicate—find the core; (2) Figure out what is counterintuitive about the message—i.e., What are the unexpected implications of your core message? Why isn’t it already happening naturally? (3) Communicate your message in a way that breaks your audience’s guessing machines along the critical, counterintuitive dimension. Then, once their guessing machines have failed, help them refine their machines.”
Chip Heath, Made to Stick: Why some ideas take hold and others come unstuck

Chip Heath
“The most basic way to make people care is to form an association between something they don’t yet care about and something they do care about. We”
Chip Heath, Made to Stick: Why Some Ideas Survive and Others Die

“Don't think outside the box. Go box shopping. Keep trying on one after another until you find the one that catalyzes your thinking. A good box is like a lane marker on the highway. It's a constraint that liberates.”
Dan Heath, Made to Stick: Why Some Ideas Survive and Others Die

Chip Heath
“mental practice alone produced about two thirds of the benefits of actual physical practice”
Chip Heath, Made to Stick: Why Some Ideas Survive and Others Die

Chip Heath
“The story’s power, then, is twofold: It provides simulation (knowledge about how to act) and inspiration (motivation to act).”
Chip Heath, Made to Stick: Why Some Ideas Survive and Others Die

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