Jaana Laitinen

“Cabdrivers did not believe that they understood as much as learned people—really, they were not the experts and they knew it. Nobody knew anything, but elite thinkers thought that they knew more than the rest because they were elite thinkers, and if you’re a member of the elite, you automatically know more than the nonelite.”
― Nassim Nicholas Taleb, The Black Swan: The Impact of the Highly Improbable