Tom Power Gidney

“The course of every intellectual, if he pursues his journey long and unflinchingly enough, ends in the obvious, from which the non-intellectuals have never stirred.”
― Aldous Huxley, The Doors of Perception & Heaven and Hell

“...in real life I always seem to have a hard time winding up a conversation or asking somebody to leave, and sometimes the moment becomes so delicate and fraught with social complexity that I'll get overwhelmed trying to sort out all the different possible ways of saying it and all the different implications of each option and will just sort of blank out and do it totally straight -- 'I want to terminate the conversation and not have you be in my apartment anymore' -- which evidently makes me look either as if I'm very rude and abrupt or as if I'm semi-autistic and have no sense of how to wind up a conversation gracefully...I've actually lost friends this way.”
― David Foster Wallace, Consider the Lobster and Other Essays

“I don’t know what’s worse: to not know what you are and be happy, or to become what you’ve always wanted to be, and feel alone.”
― Daniel Keyes, Flowers for Algernon

“The closest that most of us come to a direct experience of the centerlessness of capitalism is an encounter with the call center. As a consumer in late capitalism, you increasingly exist in two, distinct realities: the one in which the services are provided without hitch, and another reality entirely, the crazed Kafkaesque labyrinth of call centers, a world without memory, where cause and effect connect together in mysterious, unfathomable ways, where it is a miracle that anything ever happens, and you lose hope of ever passing back over to the other side, where things seem to function smoothly. What exemplifies the failure of the neoliberal world to live up to its own PR better than the call center? Even so, the universality of bad experiences with call centers does nothing to unsettle the operating assumption that capitalism is inherently efficient, as if the problems with call centers weren’t the systemic consequences of a logic of Capital which means organizations are so fixated on making profits that they can’t actually sell you anything. The call center experience distils the political phenomenology of late capitalism: the boredom and frustration punctuated by cheerily piped PR, the repeating of the same dreary details many times to different poorly trained and badly informed operatives, the building rage that must remain impotent because it can have no legitimate object, since – as is very quickly clear to the caller –there is no-one who knows, and no-one who could do anything even if they could. Anger can only be a matter of venting; it is aggression in a vacuum, directed at someone who is a fellow victim of the system but with whom there is no possibility of communality. Just as the anger has no proper object, it will have no effect. In this experience of a system that is unresponsive, impersonal, centerless, abstract and fragmentary, you are as close as you can be to confronting the artificial stupidity of Capital in itself. Call center angst is one more illustration of the way that Kafka is poorly understood as exclusively a writer on totalitarianism; a decentralized, market Stalinist bureaucracy is far more Kafkaesque than one in which there is a central authority. Read, for instance, the bleak farce of K’s encounter with the telephone system in the Castle, and it is hard not to see it as uncannily prophetic of the call center experience.”
― Mark Fisher, Capitalist Realism: Is There No Alternative?