Kate

“The differences and disagreements don’t hurt as much as the ways in which we communicate them. Ideally an argument does not have to be hurtful; instead it can simply be an engaging conversation that expresses our differences and disagreements. (Inevitably all couples will have differences and disagree at times.) But practically speaking most couples start out arguing about one thing and, within five minutes, are arguing about the way they are arguing. Unknowingly they begin hurting each other; what could have been an innocent argument, easily resolved with mutual understanding and an acceptance of differences, escalates into a battle. They refuse to accept or understand the content of their partner’s point of view because of the way they are being approached. Resolving an argument requires extending or stretching our point of view to include and integrate another point of view. To make this stretch we need to feel appreciated and respected. If our partner’s attitude is unloving, our self-esteem can actually be wounded by taking on their point of view.”
― John Gray, Men Are from Mars, Women Are from Venus: The Classic Guide to Understanding the Opposite Sex

“Letting go of anger and hate requires us to give up the hope for a different past, along with the hope of a fantasized future. What we gain is a life more in the present, where we are not mired in prolonged anger and resentment that doesn't serve us.”
― Harriet Lerner, Why Won't You Apologize?

“A man unknowingly hurts his partner by speaking in an uncaring manner and then goes on to explain why she should not be upset. He mistakenly assumes she is resisting the content of his point of view, when really his unloving delivery is what upsets her. Because he does not understand her reaction, he focuses more on explaining the merit of what he is saying instead of correcting the way he is saying it. He has no idea that he is starting an argument; he thinks she is arguing with him. He defends his point of view while she defends herself from his sharpened expressions, which are hurtful to her.”
― John Gray, Men Are from Mars, Women Are from Venus: The Classic Guide to Understanding the Opposite Sex

“Human nature dictates that it is virtually impossible to accept advice from someone unless you feel that that person understands you.”
― John Gottman, The Seven Principles For Making Marriage Work