

“Peace requires something far more difficult than revenge or merely turning the other cheek; it requires empathizing with the fears and unmet needs that provide the impetus for people to attack each other. Being aware of these feelings and needs, people lose their desire to attack back because they can see the human ignorance leading to these attacks; instead, their goal becomes providing the empathic connection and education that will enable them to transcend their violence and engage in cooperative relationships.”
― Speak Peace in a World of Conflict: What You Say Next Will Change Your World
― Speak Peace in a World of Conflict: What You Say Next Will Change Your World

“Now, with regard to the people who have done things we call "terrorism," I'm confident they have been expressing their pain in many different ways for thirty years or more. Instead of our empathically receiving it when they expressed it in much gentler ways -- they were trying to tell us how hurt they felt that some of their most sacred needs were not being respected by the way we were trying to meet our economic and military needs -- they got progressively more agitated. Finally, they got so agitated that it took horrible form.”
― Speak Peace in a World of Conflict: What You Say Next Will Change Your World
― Speak Peace in a World of Conflict: What You Say Next Will Change Your World

“Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.”
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“We only feel dehumanized when we get trapped in the derogatory images of other people or thoughts of wrongness about ourselves. As author and mythologist Joseph Campbell suggested, "'What will they think of me?' must be put aside for bliss." We begin to feel this bliss when messages previously experienced as critical or blaming begin to be seen for the gifts they are: opportunities to give to people who are in pain.”
― Nonviolent Communication: A Language of Life
― Nonviolent Communication: A Language of Life
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