Pablo Roux

“The first principle of crisis communications is that if you have bad news to divulge, you do it quickly and completely. HubSpot”
― Dan Lyons, Disrupted: My Misadventure in the Start-Up Bubble

“Have you transformed the way you innovate?" was Benioff's big line at the 2012 Dreamforce show. Note that you can switch the two buzzwords in the sentence and it still sounds good and still means nothing.”
― Dan Lyons, Disrupted: My Misadventure in the Start-Up Bubble

“The bias is often subtle, or even subconscious. People at HubSpot rarely talk about age bias, and when they do, they’re not talking about older workers being treated poorly. They’re talking about how unfair it is that people in their early twenties are not given enough responsibility, just because they’re young.”
― Dan Lyons, Disrupted: My Misadventure in the Start-Up Bubble

“The thing about bozos is that bozos don’t know that they’re bozos. Bozos think they’re the shit, which makes them really annoying but also incredibly entertaining, depending on your point of view. Shrinks call this the Dunning-Kruger effect, named after two researchers from Cornell University whose studies found that incompetent people fail to recognize their own lack of skill, grossly overestimate their abilities, and are unable to recognize talent in other people who actually are competent.”
― Dan Lyons, Disrupted: Ludicrous Misadventures in the Tech Start-up Bubble