Yan

“This is also why overexplaining kills confidence. The more words you use, the less you actually say. Using too many words to say something small creates a big problem. The temptation to overexplain stems from the fear that the other person isn’t going to believe you (a social evaluation trigger). But the more words you use, the less believable you sound. The more words it takes to tell the truth, the more it sounds like a lie. The longer you talk, the more it sounds like you don’t know what you’re talking about.”
― Jefferson Fisher, The Next Conversation: Argue Less, Talk More

“Embrace the thought of “No, I don’t have to make this make sense to you. My boundaries were not put up to make you feel comfortable. They were put up for me.”
― Jefferson Fisher, The Next Conversation: Argue Less, Talk More

“I mean it when I say this: silence is the most effective tool at your disposal to fix communication problems.”
― Jefferson Fisher, The Next Conversation: Argue Less, Talk More

“This is your wake-up call. It’s time you take ownership of your words and realize that not everything that is said requires a response from you. Maybe you forgot, but you get to decide if what somebody says means anything to you.”
― Jefferson Fisher, The Next Conversation: Argue Less, Talk More