Stephen Johnson

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“If we don’t have all of the facts at hand, we still need to let the interested parties know that we’re on top of the research but that it will take time. When that information is gathered, inform them in an expedient manner. If employing the solution falls within our authority, implement it as soon as possible. If approval is required, document a request swiftly so any lag time won’t be attributed to our inattention.”
Ronald Harris, Concepts of Managing: A Road Map for Avoiding Career Hazards

“If upper management wants an issue to go away, they’ll allow us the opportunity to fix it. If we have a reputation for rectifying difficulties, they’ll want us to continue these efforts.”
Ronald Harris, Concepts of Managing: A Road Map for Avoiding Career Hazards

“If we want to be irreplaceable, we have to do our very best to make sure our contribution exceeds our pay by as much as possible. Seeking to understand what explicit impact our boss values about us can be part of the equation.... we should carry out the intent of our position which encompasses performing the job we’ve been hired to do and not just the portion of it we enjoy doing”
Ronald Harris, Concepts of Managing: A Road Map for Avoiding Career Hazards

“Learn the value of introducing proposals over time using masterful technique.... Deliver the message when the listener isn’t rushed or in an emotionally charged state.... Don’t unnerve your boss by dropping a crisis in their lap last-minute when you’ve had some warning yourself.”
Ronald Harris, Concepts of Managing: A Road Map for Avoiding Career Hazards

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Jacqueline
3,190 books | 244 friends



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