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“The majority of us lead quiet, unheralded lives as we pass through this world. There will most likely be no ticker-tape parades for us, no monuments created in our honor. But that does not lessen our possible impact, for there are scores of people waiting for someone just like us to come along; people who will appreciate our compassion, our unique talents. Someone who will live a happier life merely because we took the time to share what we had to give. Too often we underestimate the power of a touch, a smile, a kind word a listening ear, an honest compliment, or the smallest act of caring, all of which have a potential to turn a life around. It’s overwhelming to consider the continuous opportunities there are to make our love felt.”
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“It was civil disobedience that won them their civil rights.”
― The Obama Syndrome: Surrender at Home, War Abroad
― The Obama Syndrome: Surrender at Home, War Abroad
“The modern patient safety movement replaces “the blame and shame game” with an approach known as systems thinking. This paradigm acknowledges the human condition—namely, that humans err—and concludes that safety depends on creating systems that anticipate errors and either prevent or catch them before they cause harm. Such an approach has been the cornerstone of safety improvements in other high-risk industries but has been ignored in medicine until the past decade.”
― Understanding Patient Safety
― Understanding Patient Safety
Laurence’s 2025 Year in Books
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