Joane

“All of us struggle to realize something Patrice spent years telling me, as I took on one position or another: "It's not about you, dear." She often needed to remind me that, whatever people were feeling-happy, sad, frightened, or confused-it was unlikely it had anything to do with me. They had received a gift, or lost a friend, or gotten a medical test result, or couldn't understand why their love wasn't calling them back. It was all about their lives, their troubles, their hopes and dreams. Not mine. The nature of human existence makes it hard for us-or at least for me-to come to that understanding naturally. After all, I can only experience the world through me. That tempts all of us to believe everything we think, everything we hear, everything we see, is all about us. I think we all do this.

But a leader constantly has to train him- or herself to think otherwise. This is an important insight for a leader, in two respects. First, it allows you to relax a bit, secure in the knowledge that you aren't that important. Second, knowing people aren't focused on you should drive you to try to imagine what they are focused on. I see this as the heart of emotional intelligence, the ability to imagine the feelings and perspective of another "me". Some seem to be born with a larger initial deposit of emotional intelligence, but all of us can develop it with practice.”
― James Comey, A Higher Loyalty: Truth, Lies, and Leadership