Valbona Dobi

“Negative interactions (and the bad apples who provoke them) pack such a wallop in close relationships because they are so distracting, emotionally draining, and deflating. When a group does interdependent work, rotten apples drag down and infect everyone else. Unfortunately, grumpiness, nastiness, laziness, and stupidity are remarkably contagious.”
― Robert I. Sutton, Good Boss, Bad Boss: How to Be the Best... and Learn from the Worst