Shon Bersch

“A critic looking at these tightly focused, targeted interventions might dismiss them as Band-Aid solutions. But that phrase should not be considered a term of disparagement. The Band-Aid is an inexpensive, convenient, and remarkably versatile solution to an astonishing array of problems. In their history, Band-Aids have probably allowed millions of people to keep working or playing tennis or cooking or walking when they would otherwise have had to stop. The Band-Aid solution is actually the best kind of solution because it involves solving a problem with the minimum amount of effort and time and cost.”
― Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference

“When you become a leader success is all about growing others.”
― Jack Welch

“There are exceptional people out there who are capable of starting epidemics. All you have to do is find them.”
― Malcolm Gladwell, The Tipping Point: How Little Things Can Make a Big Difference

“The excellence reflex is a natural reaction to fix something that isn't right, or to improve something that could be better.

The excellence reflex is rooted in instinct and upbringing, and then constantly honed through awareness, caring and practice.

The overarching concern to do the right thing well is something we can't train for. Either it's there or it isn't.”
― Danny Meyer