Shane

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Jennifer O'Neill
“when you truly set the intention to do or accomplish something, and it’s coupled with a true belief that it can be done, you become unstoppable! You become like a powerful wall of energy that is focused in the direction of manifesting an outcome.”
Jennifer O'Neill, Universal Laws: 18 Powerful Laws & The Secret Behind Manifesting Your Desires

“He would always share the latest ideas he'd been thinking about and pass books along for people to read. Every conversation with Don allowed you to bathe in his warmth, his attention, his love of people and the grocery business, and his interest in you as a human being. And his people responded to his attention by sharing his values
and providing warm and friendly services to their customers.”
Bob Wall, Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees

“As David Allen points out in his book Getting Things Done: The Art of Stress-Free Productivity, this is one of the critical factors that will allow you to focus.”
Chris Ducker, Virtual Freedom: How to Work with Virtual Staff to Buy More Time, Become More Productive, and Build Your Dream Business

“In your conversations, what percentage of the conversation is spent talking about you versus what is going on with the other person? Generally, people who lack empathy don't ask much about other people. They don't care. It doesn't even occur to them to ask.”
Bob Wall, Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees

“Empathy is an essential working and leadership capacity. If you are going to build strong relationships with your direct reports, peers, bosses, customers, and vendors, you must have the capacity to understand what other people are feeling and wanting. Business is replete with two-way transactions. In order to close a sale, you must understand your customer's needs. If you are leading people through a difficult change, you must understand how the change is affecting them if you are going to be able to lead them effectively.”
Bob Wall, Coaching for Emotional Intelligence: The Secret to Developing the Star Potential in Your Employees

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