Maria P

“If you believe you need to do what your boss wants because they’re paying you, you also need to believe the doctor should provide the oxycodone if the addict is willing to pay for it. The exchange of cash for services doesn’t supersede ethics. Following unethical orders won’t keep you out of jail.”
― Mike Monteiro, Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It

“Jack’s main priority was making sure he couldn’t be accused of having made a decision. His obsession with remaining impartial has made him impotent to act, even on the side of decency. He wants to be able to cast blame on an algorithm, rather than his own actions. That way he wouldn’t have any blood on his hands.”
― Mike Monteiro, Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It

“Empathy is a pretty word for exclusion. I’ve seen all-male all-white teams taking “empathy workshops” to see how women think. If you want to know how women would use something you’re designing, get a woman on your design team. They’re not extinct. We don’t need to study them. We can hire them!”
― Mike Monteiro, Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It